Privacy Policy

Last Updated: June 1, 2026

Coastal Lighting ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website.

This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

When you place an order, create an account, contact us, or otherwise interact with our website, we may collect:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number

• Payment information (processed securely through our payment providers; we do not store full payment card information)

• Company name (if applicable)

Automatically Collected Information

When you visit our website, we may automatically collect information such as:

• IP address

• Browser type

• Device information

• Operating system

• Pages viewed

• Date and time of visits

• Referring website

• Website usage data

This information helps us improve website performance and user experience.

2. How We Use Your Information

We may use your information to:

• Process and fulfill orders

• Provide customer support

• Communicate regarding purchases

• Send shipping and delivery updates

• Process returns and warranty claims

• Improve our website and services

• Prevent fraud and unauthorized transactions

• Comply with legal obligations

• Send promotional emails if you have opted in or as otherwise permitted by law

3. Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to:

• Remember user preferences

• Maintain shopping cart functionality

• Analyze website traffic

• Improve website performance

• Measure advertising effectiveness

Most web browsers allow you to control or disable cookies through browser settings. Disabling cookies may affect certain website functionality.

4. Payment Processing

Payments are processed by third-party payment providers. We do not store complete payment card numbers on our servers.

Payment processors are responsible for handling payment information in accordance with their own privacy and security policies.

5. Sharing Information

We do not sell your personal information.

We may share information with trusted third parties when necessary to operate our business, including:

• Payment processors

• Shipping carriers

• Order fulfillment providers

• Website hosting providers

• Analytics providers

• Marketing service providers

• Customer support platforms

We may also disclose information when required by law or to protect our legal rights.

6. Marketing Communications

If you subscribe to our marketing communications, we may send promotional emails regarding products, sales, or company updates.

You may unsubscribe at any time by clicking the "Unsubscribe" link included in marketing emails or by contacting us.

Transactional communications related to your orders may still be sent.

7. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

• Fulfill orders

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

9. Your Privacy Rights

Depending on your state or country of residence, you may have certain privacy rights, including the right to:

• Access personal information we maintain about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Obtain a copy of your information

• Opt out of certain uses of your information where required by law

To exercise applicable rights, please contact us using the information below.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to delete it.

11. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective upon posting the updated Privacy Policy on this page. The "Last Updated" date will reflect the most recent revision.

13. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Coastal Lighting

Address: 1020 Executive Blvd. Chesapeake, VA 23320

Phone: 757-284-3153